A new Arcus healthcare survey of 1328 patients earlier this month has found hat the single greatest concern raised by respondents is inadequate publicly funded home care services. The top issues identified all relate to inadequate publicly funded home care.
Hospital-to-home care transition
A key strategy will be to focus on improvements in the hospital-to-home transition navigated by about one million patients every year. The study focused on identifying what affected the patients’ experience during their discharge and transition to home.
Patients are currently discharged home from hospital feel that once they leave the hospital that they’re disconnected from the entire health care system.
Ontario has created local Ontario Health Teams that bring hospitals and home care agencies together under a single umbrella. These teams seek to identify where the gaps in services are and will be able to fill them. The creation of the Ontario Health Teams marks a shift in how home care is coordinated and provides an opportunity for addressing the issues raised by the survey. Hospitals can play a key role in improving patients experiences by creating follow up mechanisms and feedback loops to address post-discharge issues.
Service coverage
The variety, breadth, and depth of the projects where Arcus can be a resource are made unique by each client’s specific needs. By providing a very small sample of projects we’ve completed, we can help you understand how and when to use our services. Visit the links below to find out more about a specific problem or opportunity you would like to address.
Below is a sample of the range of services that Arcus has provided to clients.
- A survey of 2,350 consumers and 1,320 business leaders for feedback on sustainability trends
- Architecting a multi-year change strategy for a Fortune 500 company
- Mentoring a CEO on organizational change
- Excellence transformation of a leading B2B services company
- Creating a new sales deployment model for a healthcare company
- Developing a position evaluation and compensation model for a professional medical association
- Improving services to customer segments by deepening their understanding of customer attitudes
“Arcus manages to consistently deliver tangible results on market research and strategy projects. They combine deep business expertise, powerful research capabilities, and innovative thinking to deliver substantial value.”
– Vice President, Nikon