CEO Strategic Leadership Series
Telecom and IT
Telecom and IT leaders are operating in a high-pressure environment defined by rising network demands, rapidly shifting technologies, and intense competition from hyperscalers. As 5G, edge computing, cloud platforms, and AI reshape the sector, CEOs must confront legacy-system debt, capital constraints, cybersecurity risk, and customer churn. This series explores the strategic inflection points confronting telecom and IT executives — from platform monetization and infrastructure modernization to talent strategy and regulatory change. Arcus provides the frameworks and foresight leaders need to unlock new growth, build resilient digital infrastructure, and position their organizations for long-term competitive advantage.
5G Monetization Is Failing — Because Telcos Are Selling Connectivity Instead of Outcomes
AI Will Transform Telecom Profitability — But Only If CEOs Fix the Data Architecture First
Cybersecurity Is Now a Board-Level Crisis — And Most Companies Are Still Defending Yesterday’s Risks
Cloud Costs Are Spiraling Out of Control — Because CIOs Treat the Cloud Like a Data Centre
The Enterprise Software Market Is Quietly Collapsing — Too Many Tools, Not Enough Productivity
Hyperscalers Are Quietly Becoming Telecom Competitors — And Telcos Are Not Prepared
IT Outsourcing Is Surging Again — But This Time It’s About Survival, Not Cost Savings
Why Digital Transformation Fails: Because IT and the Business Are Operating on Different Clockspeeds
The IT Talent Pipeline Has Collapsed — And Traditional Hiring Models Cannot Fix It
The Next Cyber War Will Be Fought Through Supply Chains — And Enterprises Are Almost Defenceless
The Future of Telecom Will Be Built Around Autonomous Networks — Not Human-Operated Ones

Arcus offers clients a unique combination of fact-based industry knowledge and superior functional expertise. Our consultants have an average of over 22 years experience, twice the industry average. Find out more about our growth, change management and operations services.
At Arcus we believe that a strategy is only as good as the results it delivers. Strategic outcomes are most predictable and effective when companies develop a portfolio of initiatives that are aligned with core competencies and aligned activities enable the company to offer a superior value proposition.
Please contact Arcus for case studies and to discuss how we can help you.
Service coverage
The variety, breadth, and depth of the projects where Arcus can be a resource are made unique by each client’s specific needs. By providing a very small sample of projects we’ve completed, we can help you understand how and when to use our services. Visit the links below to find out more about a specific problem or opportunity you would like to address.
Below is a sample of the range of services that Arcus has provided to clients.
- A survey of 2,350 consumers and 1,320 business leaders for feedback on sustainability trends
- Architecting a multi-year change strategy for a Fortune 500 company
- Mentoring a CEO on organizational change
- Excellence transformation of a leading B2B services company
- Creating a new sales deployment model for a healthcare company
- Developing a position evaluation and compensation model for a professional medical association
- Improving services to customer segments by deepening their understanding of customer attitudes
“Arcus manages to consistently deliver tangible results on market research and strategy projects. They combine deep business expertise, powerful research capabilities, and innovative thinking to deliver substantial value.”
– Vice President, Nikon
Data Dashboards
- Empower your decision-making with comprehensive, trusted data.
- Gain actionable insights with access to real-time Canadian consumer, business and sector spending and location data.
- Inform economic policy, investments, sales deployment and strategic plans by looking at trends across different industries and regions in Canada.
- Influence your businesses’ future growth plans by understanding consumer behaviour
Media Coverage
Arcus has been quoted extensively in media on a range of topics and can offer research studies, insights and ideas. Here are some examples from the Globe and Mail, BNN, CTV, Global TV and others.
- Federal budget – Canada’s GDP and Canadian businesses – BNN
- Economies are on different tracks: USMCA renegotiations – BNN
- Klarna on the evolution of digital payment tech – BNN
- Canada’s retail sector round up – BNN
- Buy now, pay later will become a $950M industry in Canada – BNN
- Nordstrom countdown to opening begins – Toronto Star
- No lineups outside stores in five years – BNN
- Black Friday retail, marketing, and cross-border shopping trends – BNN
- Does global expansion need a local flavour? – Globe and Mail
- Art of the Pitch – Protect company’s interests when approaching giants – Globe and Mail
- Off-the-shelf technology or a custom design? – Globe and Mail
