Digital transformation consulting services


Arcus’s Digital transformation consulting services focus on helping businesses leverage digital technologies to streamline operations, enhance customer experiences, and drive growth. These services typically encompass various aspects of digital transformation, including strategy development, technology implementation, organizational change management, and ongoing support.

Here are some key components of digital transformation consulting services:

  1. Digital Strategy Development: Arcus works with organizations to develop a comprehensive digital strategy aligned with their business goals and objectives. This involves assessing current capabilities, identifying opportunities for digital innovation, and creating a roadmap for implementation.
  2. Technology Assessment and Selection: Arcus helps businesses evaluate and select the right digital technologies and platforms to support their transformation initiatives. This may include cloud computing, data analytics, artificial intelligence, Internet of Things (IoT), and enterprise software solutions.
  3. Organizational Readiness Assessment: Arcus assesses the organization’s readiness for digital transformation, including its culture, processes, and capabilities. This helps identify potential barriers to change and develop strategies to address them.
  4. Change Management and Transformational Leadership: Arcus provides guidance on change management strategies and transformational leadership to drive adoption and acceptance of digital initiatives across the organization. This may involve training programs, communication plans, and stakeholder engagement strategies.
  5. Customer Experience Enhancement: Our digital transformation consulting services focus on improving customer experiences through digital channels. This includes optimizing websites, mobile apps, and other digital touchpoints to deliver personalized, seamless experiences that meet customer expectations.
  6. Data-driven Decision-making: Arcus helps businesses harness the power of data to make informed decisions and drive business outcomes. This may involve implementing data analytics tools, developing data-driven insights, and establishing data governance frameworks.
  7. Process Optimization and Automation: Arcus works with organizations to streamline processes and automate repetitive tasks using digital technologies. This increases efficiency, reduces costs, and frees up resources for more strategic initiatives.
  8. Cybersecurity and Risk Management: Arcus’s Digital transformation consulting services include assessing cybersecurity risks and implementing measures to protect digital assets and sensitive information. This involves developing cybersecurity strategies, implementing security controls, and providing employee training on cybersecurity best practices.
  9. Performance Monitoring and Optimization: Arcus helps businesses monitor the performance of their digital transformation initiatives and optimize them for continuous improvement. This may involve tracking key performance indicators (KPIs), conducting regular reviews, and making adjustments as needed.
  10. Ongoing Support and Innovation: Arcus’s Digital transformation consulting services provide ongoing support to ensure the success of digital initiatives. This includes troubleshooting issues, providing technical support, and exploring new opportunities for innovation and growth.

Overall, Arcus’s digital transformation consulting services play a critical role in helping businesses navigate the complexities of digital change and unlock the full potential of digital technologies to drive business success.

Service coverage

The variety, breadth, and depth of the projects where Arcus can be a resource are made unique by each client’s specific needs. By providing a very small sample of projects we’ve completed, we can help you understand how and when to use our services. Visit the links below to find out more about a specific problem or opportunity you would like to address.

Below is a sample of the range of services that Arcus has provided to clients.

  • A survey of 2,350 consumers and 1,320 business leaders for feedback on sustainability trends
  • Architecting a multi-year change strategy for a Fortune 500 company
  • Mentoring a CEO on organizational change
  • Excellence transformation of a leading B2B services company
  • Creating a new sales deployment model for a healthcare company
  • Developing a position evaluation and compensation model for a professional medical association   
  • Improving services to customer segments by deepening their understanding of customer attitudes

“Arcus manages to consistently deliver tangible results on market research and strategy projects. They combine deep business expertise, powerful research capabilities, and innovative thinking to deliver substantial value.”

– Vice President, Nikon

Data Dashboards
  • Empower your decision-making with comprehensive, trusted data.
  • Gain actionable insights with access to real-time Canadian consumer, business and sector spending and location data.
  • Inform economic policy, investments, sales deployment and strategic plans by looking at trends across different industries and regions in Canada.
  • Influence your businesses’ future growth plans by understanding consumer behaviour

Learn more.

Media Coverage

Arcus has been quoted extensively in media on a range of topics and can offer research studies, insights and ideas. Here are some examples from the Globe and Mail, CTV, Global TV and others.