Manage Better: Change

Change Management Services

Change Management ideas for innovative leaders. Challenges and opportunities faced by their peers. 

What does it take to innovate in the Non-Profit Sector?

Trends in Innovation and Giving: Charity fundraising and management to drive campaigns and build organizational capacity. An interview with Mr. Chris Kotsopoulos, Chief Executive Officer of Children’s Wish Foundation of Canada.

The New Science of Human Capital

Deploying a talent management strategy should not be the domain of HR managers and leadership teams. There’s a role for all managers to play. The need for relevant talent, at the right place and right time, where it makes the most difference in an organization is critical. This is … Continue reading

Leading Through Change

Change and Leadership workshops and retreats Are you looking to inspire and motivate your teams with best practices in change management, strategic planning and leadership? Arcus offers a curated series of Change and Leadership workshops and retreats for clients. Customized for your knowledge and training needs These are half day to 2 day workshops for […]

Change management in healthcare

Change management in healthcare involves implementing strategies to navigate transitions, innovations, and improvements within the healthcare system. Here are some key change management strategies used in healthcare: These strategies, when applied systematically and with a focus on people and processes, can help healthcare organizations navigate change successfully while maintaining high-quality patient care. “Needless to say, […]

Change Management Training Program

A Change Management Training Program is designed to equip individuals, teams, and organizations with the knowledge, skills, and strategies required to effectively manage and navigate change. Change is a constant in the business world, and the ability to adapt to it is a valuable asset. A well-structured training program can help individuals and teams understand […]

Change Management Services

Change management services help organizations plan, implement, and manage significant changes or transformations effectively. These changes can encompass various aspects, including organizational structure, processes, technology, culture, and strategy. Change management services are crucial for ensuring that employees and stakeholders adapt to and embrace change in a smooth and productive manner. Here are the key components […]

Change Management Trends

Change management is a dynamic field, and it continuously evolves to address the challenges and opportunities presented by an ever-changing business landscape. As of my last knowledge update in January 2022, here are some emerging change management trends and practices that were gaining prominence: Digital Transformation: Digital transformation initiatives have become a major driver of […]

How will changes to the Accessible Canada Act impact your organization?

EMPLOYMENT LAW The Accessible Canada Act is now open for review. The changes to the Act may go beyond just physical characteristics but may include attitudes. The Accessible Canada Act draft is now officially open for review by the public. The government is urging employers to review the proposed changes to the Act to see […]

Drivers of Change

Change management is the process of implementing and managing organizational change. It involves identifying, planning, and implementing changes in an organization’s structure, processes, technology, and culture. Key drivers of change There are several key drivers of change management, including: Overall, change management is a crucial process for organizations to navigate the constant changes in the […]

Get ready for a time of epic change post-Covid.

This is part of Arcus’s research series to guide business leaders with strategic business scenarios to explore post-Covid. The virus The bad news is that COVID-19 is not going to be contained globally. The decent news is that some countries have done some things correctly to slow the spread of the disease for this Season. […]

Pay equity and Culture Change

Arcus’s annual leadership survey on pay equity indicates that gender equality strategies being adopted by Canadian boards and CEOs are not focused on steps that are most likely to lead to a meaningful shift in gender equity. Sponsorship programs for female employees within organizations has not led to tangible shifts in gender equity. Arcus surveyed 455 senior […]

How mobile medicine will change patient experiences

  A visit to a physician’s office is rife with inconveniences. Patients need to take time away from work, travel, park and wait. Yes, the wait is consistently rated as the top inconvenience in the hierarchy of patient experience gaps. Waiting is aggravated by patient concerns about being surrounded by sick people who could spread […]

Culture Change – A Best Practice Assessment Framework

How often do individuals in your organization talk about culture? How effective are leaders in your organization at role-modeling and shaping culture? How well do your training practices integrate new employees into your organization’s culture? If you responded not very well to the three questions, you are not in the minority. Over a third of […]

Trends in Sustainability Strategies to Address Climate Change

Trends in Corporate Sustainability Strategies to address Climate Change. Out of the bag thinking on climate change: What is the impact of recyclable shopping bags when environmentally friendly packaging isn’t part of the agenda in retail? It seems marketing is being used to change consumer opinion instead of a new pipeline of environmentally friendly products.   In […]

Organization and Managing Change

A key driver of organizational performance and shareholder value is how organizations integrate the expectations of employees into their strategic plans. Most change management processes fail because management teams treat buy-in by staff as a given or afterthought. To the contrary, employee engagement in a change endeavour is the single biggest driver of successful outcomes. […]

10 Steps for an Effective Change Management Strategy

Change Management Strategy: Arcus Leadership Series on Managing Change Arcus Consulting Group has launched a major initiative to explore growth, innovation and change as key elements of corporate and business unit strategy. What does it take to innovate and change?  The majority of executives say it involves achieving technological leadership, a change in organizational culture […]

Change Management and Strategy Best Practices

Management of long term goals- Know your limitations Managers today often find it difficult to determine when they should ask for help or over estimate their abilities. This often leads to flawed decisions that can cost millions of dollars at large companies. How does one determine when is the right time to ask for help. A […]

Culture Change and Physician behaviour

Healthcare Insights on Culture Change and Physician behaviour: The erosion of empathy for patients. An Arcus study analysed the key drivers of empathy for patients among physicians. The drivers include year of training, work load, and gender, with physicians with more experience emphasizing factors affecting interpersonal functioning.   A key driver of decreased empathy is linked to a decrease […]

key dimensions of change management

Featured Client Success: A comprehensive approach integrates processes and key human dimensions of change management. It is most effective when organizations understand their current and desired culture states. Our change model is based on practices of HROs (highly reliable organizations) in sectors with complex operations such as healthcare and nuclear energy. These organizations follow proven methodologies […]

Change management process for hospitals

Patient Safety, Culture Change and Change management Topic: Hand Hygiene – Deployment Challenges and Strategies Contact Arcus for: A presentation of findings from the study to your organization. A workshop on culture change and patient safety A change management consulting engagement Change management process for hospitals   The healthcare industry’s emphasis on improving patient safety […]

Change Management and Sustainability Strategies

Until fall 2009, BP ranked the 18th most sustainable major company on the NASDAQ OMX CRD Global Sustainability 50 Index. And then on April 20th, 2010 the company had to deal with the infamous oil spill. Did BP deserve to be ranked so high on a sustainability index?   > Learn about embedding sustainability in your organization   The […]

Managing change in the workplace

Three lessons that successful CEOs have adopted into their management styles to manage change Leaders say values are at the core of a change management plan. Employees look for leadership and executive sponsorship in their beliefs and practices. Developing some simple rules can help teams work cohesively and communicate seamlessly. For example, there is enormous value in […]

Change Management – Sample Project

A collaborative approach: Arcus would collaborate with the business partners and project teams to determine how changes to people, values, processes and technology can improve the performance of the organization.  Arcus would then design and develop the appropriate change management strategies and activities to ensure employee readiness as a result of people, process and technology changes. […]

Change Management Best Practices

Change Management Best Practices and strategy. The most important influencer of success is clear communication from business leaders to all employees throughout the organization. Change Management Best Practices   Success drivers- Isolating substantial contributors to success of change management initiatives is critical. Barriers: Successful change requires organizations to overcome resistance from employees across levels. One of […]

Arcus Change Management Methodology

Effective management of the people dimension of change requires managing five key goals that form the basis of the AIKAR model: 1. Awareness of the need for change. Spend time upfront to share what the change is and why your business needs to make it. Cite marketplace information or customer drivers that are bringing this […]

Change management framework

The series of change interventions is designed to help businesses excel at managing change; providing a common framework that engages employees at every level, complimented by comprehensive support materials and consultancy support. French novelist Jean-Baptiste Alphonse Karr’s “Plus ça change, plus c’est la même chose,” (the more it changes, the more it’s the same thing),  is essentially an […]

Out of the bag thinking on climate change

What is the impact of recyclable shopping bags when environmentally friendly packaging isn’t part of the agenda in retail? It seems marketing is being used to change consumer opinion instead of a new pipeline of environmentally friendly products. In markets where plastic and paper compete as packaging materials, plastic is expected to increase its market share […]

Change management strategies

Three lessons that successful CEOs have adopted into their management styles: Leaders say values are at the core of a change management plan. Employees look for leadership and executive sponsorship in their beliefs and practices. Developing some simple rules can help teams work cohesively and communicate seamlessly. For example, there is enormous value in putting on paper […]

Managing growth and change as key elements of a business strategy.

An interview with Mr. Jeff Cates, Managing Director of Intuit Canada on managing growth and change as key elements of a business strategy. Mr. Cates says you need to distill to those critical few areas that are going to deliver the biggest impact as you look to grow your business. It is also important to […]

Change management and Health Human resources (HHR)

An interview with Dr. Douglas E. Henley, M.D., FAAFP, Executive VP and CEO of the American Academy of Family Physicians on what it takes for a new CEO to successfully take the helm of an advocacy organization. The American Academy of Family Physicians and its chapters represent more than 115,900 family physician, resident, and medical student members.   Douglas […]

Change management models

Change Management Models: Arcus Change Methodology (ACM); Research shows that problems with the people dimension of change is the most commonly cited reason for project failures. In a study with 248 companies, effective change management with employees was listed as one of the top-three overall success factors for the project. Helping managers be effective sponsors of change […]

Change Management Plans

What is on your radar with respect to Change Management plans? Business leaders and Human Resource professionals are looking at a few important change management topics in their strategic planning process: The language of Change Management – the known unknowns Who should lead Change Management in the organization chart Selection of a Change Management methodology/training […]

Change Management programs

The most important influencer of success is clear communication from business leaders to all employees throughout the organization. Below is a summary of our change management programs and services. We offer several programs as workshops or ongoing consulting engagements based on best practices:   Success drivers- Isolating substantial contributors to success of change management initiatives […]

Top Steps to Successful Change Management

Leverage the top trends in Change Management. In tough times, there’s hardly an organization that won’t actively be engaged in change management.  Based on a survey of 1,800 senior executives, Arcus has identified 10 areas for managers to consider when managing change in tough times with tips such as forecasting realistically and setting trigger points. […]

Managing the rate of change

How individuals and organizations can successfully manage change in a changing world. If you look carefully at some organizations, there are ways to manage it effectively.  In over 70% of organizations needed to change, they tried and failed or succeeded in change far less than their aspirations. There is a simple formula that works remarkably […]

Appreciative Inquiry and Change Management

Appreciative Inquiry: an act of exploration and discovery. Appreciative Inquiry and Change Management are about the search for the best in people, their organizations, and the relevant business environment around them. In its broadest focus, it involves systematic discovery of what gives “life” to an organization’s eco-system when it is most alive, most effective, and most constructively capable […]

Sustainability Business Services – Business Implications of Climate Change

A Sustainability Business Services survey of 1,200 business leaders on economic, environmental, and social performance. Is your company prepared for a substantial escalation in operating costs due to new regulatory frameworks and carbon trading legislation? Arcus conducts one of North America’s largest annual surveys of senior executives and consumers on climate change. Since 2007, 1,200 […]

Change Management Case Studies

Change Management Case Studies: Below is a small sample of client successes in the area of change management, coaching, Mission and Vision Development, knowledge management and performance improvement. Culture Change and Superior Performance Learning Needs Assessment Transition Strategy Organizational Knowledge Management Corporate Mission and Vision Development Current and Future Organization Assessment Training and Coaching Strategy […]

10 Steps to Successful Change Management

10 Steps to Successful Change Management- leverage the top trends in Change Management. A road map for transformational change. Top ten drivers of transformational change, such as, forecasting realistically.   In tough times, there’s hardly an organization that won’t actively be engaged in change management.  Based on a survey of 1,800 senior executives, Arcus has identified […]

Change Management – Insights and Ideas

  Principles of Change Management: Tools and techniques based on best practice insights and ideas to help companies manage change and transform quickly. Long-term structural transformation requires a significant focus on:   Scalability (the change is pervasive across the organization), Impact (It requires a significant shift from the current state), Durability (it should be sustainable over a longer period of time), […]

Change Management

Organization Development, Change Management and Appreciative Inquiry Dealing with complexity, constant change and resource optimization are priorities for growing for-profit and non-profit organizations. Change requires best practices in organizational effectiveness and flexible leadership. CEO’s need to learn about how to leverage best practices for effective change within their organizations. Benefits include substantial shareholder value, lower […]

Culture Change

Cultural Change is most effective when organizations understand their current and desired culture states. Management by objectives and benchmark measurements are common features of successful cultural change programs. One way that you can achieve the desired state is with an in depth understanding of the culture with two steps in the life cycle of a ‘top-down’ […]

Transformational Change

Dealing with complexity, constant change and resource optimization are priorities for growing for-profit and non-profit organizations. Change requires best practices in organizational effectiveness and flexible leadership. CEO’s need to learn about how to leverage best practices for Transformational Change within their organizations. Benefits include substantial shareholder value, lower costs and streamlined businesses. “Needless to say, […]

Leadership

Leadership Viewpoint and ideas This section on Leadership Viewpoint and ideas is where innovative leaders share a view point on challenges and opportunities faced by their peers. Contact Arcus to participate in this series of leadership interviews. Leadership Thoughts JPMorgan Chase CEO Jamie Dimon Managing yourself A lot of people are inefficient with E-mail, phone calls, reading. They are […]

Adopt Open Strategy to Fuel Innovation

Adopt Open Strategy to Fuel Innovation and enhance innovation within your organization. Open Strategy emphasizes the transformative potential of open strategy for fostering innovation. By including a wide range of stakeholders, organizations can access diverse knowledge, enhance engagement, and uncover innovative ideas. Here are the key points summarized: Definition of Open Strategy: Open strategy involves […]

Developing a Strategy for Execution

An Arcus report titled “Developing a Strategy for Execution” addresses the essential components of effectively translating strategy into action within organizations. Importance of Execution: The report emphasizes that while developing a strategy is crucial, the real challenge lies in executing it effectively. Many organizations struggle with execution, leading to a gap between strategic planning and […]

The Benefits of Diversity in the Workplace

The Arcus report “The Benefits of Diversity in the Workplace” explores the advantages of fostering diversity and inclusion within organizations. Here are the key points summarized: Introduction to Diversity: The report begins by defining diversity as the presence of differences within a given setting, such as a workplace. These differences can encompass various dimensions, including […]

The Power of Vulnerability

The Arcus report on “The Power of Vulnerability” explores the concept of vulnerability and its transformative impact on human connection, courage, and authenticity. Here are the key points summarized: Definition of Vulnerability: The report defines vulnerability as the feeling of uncertainty, risk, and emotional exposure that accompanies moments of courage and authenticity. It involves stepping […]

What Makes a Good Life? Lessons from the Longest Study on Happiness

The Arcus report “What Makes a Good Life? Lessons from the Longest Study on Happiness” discusses the key factors that contribute to a fulfilling and happy life. The study is based on insights from an extensive 75-year study that tracked the lives of 724 men, starting in their teens. Here are the key points summarized: […]

How to Find Your Passion and Make It Your Job

The Arcus study “How to Find Your Passion and Make It Your Job” provides practical advice for discovering your passion and turning it into a fulfilling career. Here are the key points summarized: Self-Discovery: The report begins by emphasizing the importance of self-discovery in finding your passion. It suggests reflecting on what activities make you […]

Rules for Success

The Arcus study “Rules for Success” highlights key principles and life lessons that can guide individuals towards success. Here are the key points summarized: Pursue What is Meaningful: The study emphasizes the importance of pursuing goals and activities that are meaningful rather than expedient. Meaningful pursuits provide a sense of purpose and fulfillment that transcends […]

Why The Secret to Success is Setting the Right Goals

The Arcus study “Why The Secret to Success is Setting the Right Goals” delves into the significance of setting the right goals for achieving success and fulfillment. Here are the key points summarized: Understanding the ‘Why’: The study begins by emphasizing the importance of understanding the ‘why’ behind your goals. It argues that knowing your […]

The Power of Discipline

The Arcus study: “The Power of Discipline” explores the importance of self-discipline and how it plays a crucial role in achieving success and personal growth. Here are the key points summarized: Definition of Discipline: The study begins by defining discipline as the ability to control one’s impulses, emotions, and behaviors to achieve long-term goals. It […]

Use This to Crush Your Goals

The Arcus study titled, Goal Setting, offers practical strategies for achieving goals and maintaining high performance throughout the year. Here are the key points summarized: Clarity of Goals: The study emphasizes the importance of having clear, specific goals. It explains that vague goals lead to vague results. To crush your goals, you need to know […]

The Surprising Science of Meeting

The Arcus study “The Surprising Science of Meetings” discusses strategies to improve the effectiveness of meetings. The study outlines key insights based on research and practical experience, focusing on how to make meetings more productive, engaging, and valuable for participants. Here are the key points summarized: Prevalence and Impact of Meetings: The study starts by […]

Start Now. No Funding Needed

The Arcus study titled “Start Now. No Funding Needed” discusses the importance of taking immediate action towards entrepreneurial goals without waiting for external funding. Here are the key points summarized: Entrepreneurial Mindset: The study emphasizes the importance of adopting an entrepreneurial mindset that prioritizes action and resourcefulness over waiting for perfect conditions. It stresses that […]

The Future of Humanity

The Arcus study- “The Future of Humanity” discusses the future of humanity in the context of technological advancements and societal changes. Here’s a summary of the key points: Technological Progress: The study begins by highlighting the unprecedented pace of technological progress and its transformative impact on human society. It discusses how advancements in fields such […]

The Secret to Self-Motivation

The Arcus study “The Secret to Self-Motivation” explores the psychology behind self-motivation and providing practical strategies for overcoming procrastination and achieving personal goals. Here’s a summary of the key points: Introduction to Self-Motivation: The study begins by acknowledging the common struggle with procrastination and lack of motivation. It highlights the importance of understanding the underlying […]


Manage Better: People

A series of studies from Arcus to help leaders succeed What Makes a Good Life? Lessons from the Longest Study on Happiness. “What Makes a Good Life? Lessons from the Longest Study on Happiness” discusses the key factors that contribute to a fulfilling and happy life. The study is based on insights from an extensive […]


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