Change management is the process of implementing and managing organizational change. It involves identifying, planning, and implementing changes in an organization’s structure, processes, technology, and culture.
Key drivers of change
There are several key drivers of change management, including:
- Business environment: The business environment is constantly changing, and organizations must adapt to stay competitive. Factors such as changes in market conditions, technological advancements, and regulatory changes can drive the need for change management.
- Strategic initiatives: Organizations may implement change management to support strategic initiatives such as mergers and acquisitions, new product launches, or expansion into new markets.
- Organizational performance: Change management can also be driven by the need to improve organizational performance. This could include increasing efficiency, reducing costs, or improving customer satisfaction.
- Employee engagement: Change management can also be driven by the need to improve employee engagement and retention. This may include changes to the organizational structure, processes, or culture to create a more positive work environment.
- Culture: Change management can also be driven by the need to align the culture of an organization with its strategic goals. This may include changes to the company’s values, mission, or vision.
Overall, change management is a crucial process for organizations to navigate the constant changes in the business environment and achieve their strategic goals. Successful change management requires a clear understanding of the drivers of change, effective communication, and strong leadership.
Arcus offers clients a unique combination of fact-based industry knowledge and superior functional expertise. Our consultants have an average of over 22 years experience, twice the industry average. Find out more about our growth, change management and operations services. At Arcus we believe that a strategy is only as good as the results it delivers. Strategic outcomes are most predictable and effective when companies develop a portfolio of initiatives that are aligned with core competencies and aligned activities enable the company to offer a superior value proposition. Please contact Arcus for case studies and to discuss how we can help you.
The variety, breadth, and depth of the projects where Arcus can be a resource are made unique by each client’s specific needs. By providing a very small sample of projects we’ve completed, we can help you understand how and when to use our services. Visit the links below to find out more about a specific problem or opportunity you would like to address.
Below is a sample of the range of services that Arcus has provided to clients.
- A survey of 2,350 consumers and 1,320 business leaders for feedback on sustainability trends
- Architecting a multi-year change strategy for a Fortune 500 company
- Mentoring a CEO on organizational change
- Excellence transformation of a leading B2B services company
- Creating a new sales deployment model for a healthcare company
- Developing a position evaluation and compensation model for a professional medical association
- Improving services to customer segments by deepening their understanding of customer attitudes
“Arcus manages to consistently deliver tangible results on market research and strategy projects. They combine deep business expertise, powerful research capabilities, and innovative thinking to deliver substantial value.”
– Vice President, Nikon
Arcus has been quoted extensively in media on a range of topics and can offer research studies, insights and ideas. Here are some examples from the Globe and Mail, CTV, Global TV and others.
- Nordstrom countdown to opening begins – Toronto Star
- No lineups outside stores in five years – BNN
- Black Friday retail, marketing, and cross-border shopping trends – BNN
- Does global expansion need a local flavour? – Globe and Mail
- Art of the Pitch – Protect company’s interests when approaching giants – Globe and Mail
- Off-the-shelf technology or a custom design? – Globe and Mail
- Amazons Sortation Centers in Canada – London Free Press