Arcus, a financial services consulting firm, with consulting teams serving clients in all major areas of the financial services industry, from banking and insurance to wealth management and securities distribution.
Client case study: was engaged by the client to identify options to develop a strategically focused organization and a new improved organizational culture.
Financial Services Process
Through interviews, mentoring and town hall meetings with the management group (43) of the client, the team was prepared to participate in a strategic thinking workshop that produced more aggressive strategy that everyone understood and was excited about.
- This led to creating a more vibrant and strategically focused organization. For the CEO, strategy is all about culture. Create the right culture and better strategies will emerge.
- The core strategy was in place but it was too implicit and needed explicit definition to gain understanding and commitment.
- Since the organization had lived through a previous “command and control” regime, it was essential to address the cultural issue before the strategic issue.