Healthcare Procurement Trends- Canada

Healthcare insight

Distinguish procurement questions from physician-engagement questions.

Start with the actual buyer, decision process and information need before selecting a research method.

Discuss a healthcare evidence question →
  1. 01 · Frame the decision
  2. 02 · Examine the evidence
  3. 03 · Compare alternatives
  4. 04 · Implement and review

Questions leadership should resolve

01

Clarify the buyer

Separate procurement, clinical use and information-seeking decisions rather than treating them as interchangeable.

02

Choose relevant evidence

Examine whether behavioural, interview or market evidence can answer the stated question.

03

Connect insight to action

Translate findings into a testable engagement or procurement hypothesis.

Historical physician-behaviour research

The established URL and original article are preserved. Despite the page title, the discussion below principally concerns physician online behaviour. Its historical percentages are not presented as current procurement-market evidence.

Healthcare Procurement Trends- Canada. The Arcus Insight Online Physician Behaviour Tracking report is part of the quarterly national Arcus Healthcare trends report. How physicians search for information online– important insights to strengthen egnage healthcare professionals with corporate reputation management. According to an Arcus Healthcare Insight analysis, there is a clear link between actual physicians’ online behaviour and their prescription-writing activities These visits by physicians to websites are driven primarily by natural search techniques that may be direct or through non-referred access processes. This trend confirms the importance of brand building activities to engage physicians who are proactively looking for specific information. Arcus research revealed that just 18 percent of physician traffic is influenced by advertising through a push presence online and 6 percent through messages on health-related insurance websites.   Interestingly, the bulk of traffic are non-referred visits (from bookmarks or directly entering a  website address) drives most of physician traffic across many site categories including Pharmacy (84 percent), Pharmaceutical Support (73 percent) and Clinic Sites (54 percent). The recommendations include a strategic focus on understanding physicians actual online behaviours in context of the corporate brand and product category to define how the behaviour can change in context of how physicians research health content in comparison patients.   The Arcus Insight report on Physician Online behaviour can lay the foundation for a strategic approach to an online to strengthen the impact of a reputation management program. It is clear that, unlike patients, physicians are driven by a unique set of motivators when accessing health information online. These online behaviours results in different paths to the information they have be seeking. For example, unlike patients, physicians tend to start their online browsing with more clarity on the specific information they are seeking and are hence likely to have a focussed set of search criteria.   Purchase the Arcus Healthcare trends report. The Arcus Insight Online Physician Behaviour Tracking report is part of the quarterly national Arcus Healthcare trends report, based on interviews with 285 C-suite, SSO/purchasing executives, financial executives and surgeons and physicians and 2000 patients across 16 specialities and 35 health conditions.
  • The quarterly report can be purchased for $5000.
  • The annual reports are available for $15,000.
  • Additional questions can be added to quarterly surveys for $1800 per question.
  Contact Arcus for more information on purchase options of reporting schedules, probe areas, geographic and other selection criteria.

Define a useful engagement brief

Discuss the decision, available evidence, constraints and implementation responsibilities with Arcus. Agree the scope, deliverables and measures of success before work begins.

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