Innovation and Insight- Books for business leaders

Below are some of the books in our Innovation and Insight- Books for business leaders section that Arcus has reviewed and found useful, based on a survey of over 1200 senior executives.


Change management





Change Management

Back in Fashion: How We’re Reviving a British Icon – Stuart Rose

British Library CEO Lynne Brindley on Helping to Spur Business Innovation- Sarah Cliffe

Leading Change: Why Transformation Efforts Fail – John P. Kotter

Beating the Market with Customer Satisfaction- Christopher W. Hart

HBR Case Study: The Customers’ Revenge- Dan Ariely

How Valuable Is Word of Mouth?- V. Kumar, J. Andrew Petersen, and Robert P. Leone

Northwestern Mutual’s Ed Zore on Staying Relevant to Customers- Thomas A. Stewart

Service with a Very Big Smile- Forethought, May

Silo Busting: How to Execute on the Promise of Customer Focus- Ranjay Gulati

Understanding Customer Experience- Christopher Meyer and Andre Schwager

Work with Me- Simon J. Bell and Andreas B. Eisingerich


Decision Making

Hotter Heads Prevail- Andrew O’Connell

The Wisdom of (Expert) Crowds- Robert S. Duboff

THE BIG SHORT, by Michael Lewis; The people who saw the real estate crash coming and made billions from their foresight.

OUTLIERS, by Malcolm Gladwell; Why some people succeed — it has to do with luck and opportunities as well as talent — from the author of “Blink” and “The Tipping Point.”



HBR Case Study: Good Money After Bad? – John W. Mullins



Forethought Special Report: Climate Business, Business Climate


Ethics and Society

Beware of Bad Microcredit- Steve Beck and Tim Ogden

The Flaw in Customer Lifetime Value- Detlef Schoder

So You Think You Understand Revenues- Robert Shaw and Vincent-Wayne Mitchell

The Truth About Private Equity Performance- Oliver Gottschalg and Ludovic Phalippou


General Management

SWITCH, by Chip Heath and Dan Heath; How everyday people can effect transformative change at work and in life.

The Art of Designing Markets- Alvin E. Roth

The Next 20 Years: How Customer and Workforce Attitudes Will Evolve- Neil Howe and William Strauss

Who Owns the Long Term? Perspectives from Global Business Leaders- Maurice Lévy, Mike Eskew, Wulf H. Bernotat, and Marianne Barner



Cocreating Business’s New Social Compact- Jeb Brugmann and C.K. Prahalad

Forward-Thinking Cultures- Mansour Javidan

China + India: The Power of Two- Tarun Khanna

Mao’s Pervasive Influence on Chinese CEOs- Shaomin Li and Kuang S. Yeh

Nurturing Respect for IP in China- Georg von Krogh and Stefan



If Private Equity Sized Up Your Business- Robert C. Pozen

Reducing Directors’ Legal Risk- Michael Klausner

THE WAY WE’RE WORKING ISN’T WORKING, by Tony Schwartz with Jean Gomes and Catherine McCarthy. Advice on re-energizing and re-engaging yourself on the job and off.


Health Care

What Health Consumers Want- Caroline Calkins and John Sviokla

Realizing the Promise of Personalized Medicine- Mara G. Aspinall and Richard G. Hamermesh


Human Resources

How Risky Is Overtime, Really?- Harris Allen and William Bunn, MD

How to Teach Pride in “Dirty Work”- Forethought, September

Making Relationships Work: A Conversation with Psychologist John M. Gottman- Diane Coutu

Munchausen at Work- Nathan Bennett

Women and the Labyrinth of Leadership- Alice H. Eagly and Linda L. Carli

Younger Women at the Top- Forethought, April


Innovation and Creativity

Breakthrough Thinking from Inside the Box- Kevin P. Coyne, Patricia Gorman Clifford, and Renée Dye

A Buyer’s Guide to the Innovation Bazaar- Satish Nambisan and Mohanbir Sawhney

Eight Ways to Build Collaborative Teams- Lynda Gratton and Tamara J. Erickson

Innovate Faster by Melding Design and Strategy- Ravi Chhatpar

The Innovation Value Chain- Morten T. Hansen and Julian Birkinshaw

Is It Real? Can We Win? Is It Worth Doing?- George S. Day

Meet the Innovation Capitalist- Satish Nambisan and Mohanbir Sawhney

$152,000 for Your Thoughts- Gary Carini and Bill Townsend

Preparing for the Perfect Product Launch- James P. Hackett

The Value Captor’s Process: Getting the Most out of Your New Business Ventures- Rita Gunther McGrath and Thomas Keil

The Knowledge-Creating Company- Ikujiro Nonaka

Becoming the Boss- Linda A. Hill

The Best Advice I Ever Got- Hans-Paul Bürkner

The Best Advice I Ever Got- Fred Carl, Jr.

Building a Leadership Brand- Dave Ulrich and Norm Smallwood

Management Development- Employees Get an Earful- Anders Gronstedt

Help Newly Hired Executives Adapt Quickly- Michael D. Watkins

Make Your Company a Talent Factory- Douglas A. Ready and Jay A. Conger


Managing People

Solve the Succession Crisis by Growing Inside-Outside Leaders- Joseph L. Bower

HBR Case Study: Off-Ramp–or Dead End?- Sharman Esarey and Arno Haslberger


Managing Technology

HBR Case Study: Too Far Ahead of the IT Curve?- John P. Glaser



SUPERFREAKONOMICS, by Steven D. Levitt and Stephen J. Dubner. A scholar and a journalist apply economic thinking to everything: the sequel.

Charge What Your Products Are Worth- Venkatesh Bala and Jason Gree

Companies and the Customers Who Hate Them- Gail McGovern and Youngme Moon

Even Commodities Have Customers- François M. Jacques

Getting Attention for Unrecognized Brands- Daniel G. Goldstein

Hidden Wealth in B2B Brands- James R. Gregory and Donald E. Sexton

If Brands Are Built over Years, Why Are They Managed over Quarters?- Leonard M. Lodish and Carl F. Mela

Quality Is in the Eye of the Beholder- Debanjan Mitra and Peter N. Golder

Sports Sponsorship to Rally the Home Team- Francis J. Farrelly and Stephen A. Greyser

Viral Marketing for the Real World- Duncan J. Watts and Jonah Peretti


Mergers and Acquisitions

Deals Without Delusions- Dan Lovallo, Patrick Viguerie, Robert Uhlaner, and John Horn

Human Due Diligence- David Harding and Ted Rouse

Rules to Acquire By- Bruce Nolop



Investigative Negotiation- Deepak Malhotra and Max H. Bazerman



Are Your Engineers Talking to One Another When They Should?- Manuel E. Sosa, Steven D. Eppinger, and Craig M. Rowles

Are You the Weakest Link in Your Company’s Supply Chain?- Reuben E. Slone, John T. Mentzer, and J. Paul Dittmann

Break the Paper Jam in B2B Payments- Steve Berez and Arpan Sheth

High-Tech Ways to Keep Cupboards Full- Peter J. McGoldrick and Peter M. Barton

Improve Your Return on Returns- Andrew O’Connell

Lessons from the Leaders of Retail Loss Prevention- Adrian Beck and Colin Peacock

Make Your Back Office an Accelerator- Paul Rogers and Hernan Saenz

Pandemic Preparedness: Who’s Your Weak Link?- George Abercrombie

Performing a Project Premortem- Gary Klein

The Process Audit- Michael Hammer

Selecting Management Tools Wisely- Darrell Rigby and Barbara Bilodeau


Organization and Culture

Avoiding Integrity Land Mines- Ben W. Heineman, Jr.

HBR Case Study: Why Didn’t We Know?- Ralph Hasson

Inner Work Life: Understanding the Subtext of Business Performance- Teresa M. Amabile and Steven J. Kramer

A Larger Language for Business: A Conversation with David Whyte- Lisa Burrell

Promise-Based Management: The Essence of Execution- Donald N. Sull and Charles Spinosa

Reconcilable Differences- Jonathan Knowles and Richard Ettenson

Simple Rules for Making Alliances Work- Jonathan Hughes and Jeff Weiss

To Thine Own Staff Be Agreeable- Gary Davies and Rosa Chun

What It Means to Work Here- Tamara J. Erickson and Lynda Gratton

Why Employees Are Afraid to Speak- James R. Detert and Amy C. Edmondson

The Cost of Myopic Management- Natalie Mizik and Robert Jacobson

Higher Net Price–Or Bust- Paul Calthrop

Performance Measurement

Maximizing Your Return on People- Laurie Bassi and Daniel McMurrer

Productivity Is Killing American Enterprise- Henry Mintzberg

The Strategic Secret of Private Equity- Felix Barber and Michael Goold


Research and Development

Using the Balanced Scorecard as a Strategic Management System- Robert S. Kaplan and David P. Norton

Getting Unusual Suspects to Solve R&D Puzzles- Karim R. Lakhani and Lars Bo Jeppesen

Novartis’s Great Leap of Trust: A Conversation with Daniel Vasella- Andrew O’Connell

Where More R&D Dollars Should Go- Jim Scinta


Risk Management

A Growing Focus on Preparedness- Darrell Rigby and Barbara Bilodeau

HBR Case Study: Boss, I Think Someone Stole Our Customer Data- Eric McNulty

HBR Case Study: The Dark Side of Customer Analytics- Thomas H. Davenport and Jeanne G. Harris

Reputation and Its Risks- Robert G. Eccles, Scott C. Newquist, and Roland Schatz

Scorched Earth: Will Environmental Risks in China Overwhelm Its Opportunities?- Elizabeth Economy and Kenneth Lieberthal



Managing Global Accounts- George S. Yip and Audrey J.M. Bink



Cognitive Fitness- Roderick Gilkey and Clint Kilts

Crisis at the Summit- George D. Parsons and Richard T. Pascale

Find the Gold in Toxic Feedback- Fernando Bartolomé and John Weeks

How Leaders Create and Use Networks- Herminia Ibarra and Mark Hunter

The Making of an Expert- K. Anders Ericsson, Michael J. Prietula, and Edward T. Cokely

Manage Your Energy, Not Your Time- Tony Schwartz and Catherine McCarthy

My Extreme MBA: A Conversation with Rory Stewart- Lew McCreary

Realizing What You’re Made Of- Glenn E. Mangurian

Surviving Your New CEO- Kevin P. Coyne and Edward J. Coyne, Sr.

What to Ask the Person in the Mirror- Robert S. Kaplan


Strategy and Competition

TOO BIG TO FAIL, by Andrew Ross Sorkin; The 2008 financial implosion on Wall Street and in Washington, by a New York Times reporter and columnist.

The Battle for China’s Good-Enough Market- Orit Gadiesh, Philip Leung, and Till Vestring

Competitive Advantage on a Warming Planet- Jonathan Lash and Fred Wellington

Finding Your Next Core Business- Chris Zook

The Four Principles of Enduring Success- Christian Stadler

How Managers’ Everyday Decisions Create–or Destroy–Your Company’s Strategy- Joseph L. Bower and Clark G. Gilbert

If You Love Your Information, Set It Free- David Weinberger

Managing Differences: The Central Challenge of Global Strategy- Pankaj Ghemawat

Managing Our Way to Economic Decline- Robert H. Hayes and William J. Abernathy

Mapping Your Competitive Position- Richard A. D’Aveni

Outdoor-Apparel Start-Up CEO Chris Van Dyke on New Ways to Feed Customers’ Passions- Andrew O’Connell

Private Equity’s Long View- Walter Kiechel III

A Road Map for Natural Capitalism- Amory B. Lovins, L. Hunter Lovins, and Paul Hawken

Set Up to Fail: A Conversation with Paul Ormerod- Gardiner Morse

Six Rules for Effective Forecasting- Paul Saffo

A Staged Solution to the Catch-22- Andrei Hagiu and Thomas Eisenmann

Strategic Insight in Three Circles- Joel E. Urbany and James H. Davis

Strategies to Crack Well-Guarded Markets- David J. Bryce and Jeffrey H. Dyer

Strategy Lessons from Left Field- José Santos

Take Your Third Move First- Jeff Cares and Jim Miskel

To Succeed in the Long Term, Focus on the Middle Term- Geoffrey A. Moore

The Upside of Falling Flat- Stefan Michel

The Wealth of African Nations- Vijay Mahajan

Which Levers Boost ROI?- Margeaux Cvar and John A. Quelch

CEOs Misperceive Top Teams’ Performance- Richard M. Rosen and Fred Adair

The New Deal at the Top- Yves L. Doz and Mikko Kosonen
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