Market Research: Employee Satisfaction Survey Template. Below is a sample of fifteen common survey questions that many organizations use to assess and improve employee satisfaction. Arcus research indicates that more customized surveys that are aligned with an organization’s challenges and strategic priorities are more likely to yield useful and actionable information that will motivate and result in more engaged employees.
Organizational culture often is a key driver of employee satisfaction. Staff need to feel they “belong” and can connect with the culture of an organization. A deeper context to their work can provide them with an augmented sense of purpose which often leads to better productivity and outcomes.
Employee satisfaction survey template
Contact Arcus for a customized employee or customer survey. For example a generic survey question could be:
“Are you satisfied with your job responsibilities?”
Whereas a more customized survey would add context to the generic question and provide a respondent with more meaning:
“With the recent organization redesign, do you feel more empowered to make critical decisions that are aligned with the organization’s strategic plan?”
Contact Arcus for an assessment of your employee and customer survey requirements.
Sample survey questions
1. How meaningful is your work?
- Extremely meaningful
- Very meaningful
- Moderately meaningful
- Slightly meaningful
- Not at all meaningful
2. How challenging is your job?
- Extremely challenging
- Very challenging
- Moderately challenging
- Slightly challenging
- Not at all challenging
3. In a typical week, how often do you feel stressed at work?
- Extremely often
- Very often
- Moderately often
- Slightly often
- Not at all often
4. How well are you paid for the work you do?
- Extremely well
- Very well
- Moderately well
- Slightly well
- Not at all well
5. How much do your opinions about work matter to your coworkers?
- A great deal
- A lot
- A moderate amount
- A little
- None at all
6. How realistic are the expectations of your supervisor?
- Extremely realistic
- Very realistic
- Moderately realistic
- Slightly realistic
- Not at all realistic
7. How often do the tasks assigned to you by your supervisor help you grow professionally?
- Extremely often
- Very often
- Moderately often
- Slightly often
- Not at all often
8. How many opportunities do you have to get promoted where you work?
- A great deal
- A lot
- A moderate amount
- A few
- None at all
9. Are you supervised too much at work, supervised too little, or supervised about the right amount?
- Much too much
- Somewhat too much
- Slightly too much
- About the right amount
- Slightly too little
- Somewhat too little
- Much too little
10. Are you satisfied with your employee benefits, neither satisfied nor dissatisfied with them, or dissatisfied with them?
- Extremely satisfied
- Moderately satisfied
- Slightly satisfied
- Neither satisfied nor dissatisfied
- Slightly dissatisfied
- Moderately dissatisfied
- Extremely dissatisfied
11. Are you satisfied with your job, neither satisfied nor dissatisfied with it, or dissatisfied with it?
- Extremely satisfied
- Moderately satisfied
- Slightly satisfied
- Neither satisfied nor dissatisfied
- Slightly dissatisfied
- Moderately dissatisfied
- Extremely dissatisfied
12. How proud are you of your employer’s brand?
- Extremely proud
- Very proud
- Moderately proud
- Slightly proud
- Not at all proud
13. Do you like your employer, neither like nor dislike them, or dislike them?
- Like a great deal
- Like a moderate amount
- Like a little
- Neither like nor dislike
- Dislike a little
- Dislike a moderate amount
- Dislike a great deal
14. How likely are you to look for another job outside the company?
- Extremely likely
- Very likely
- Moderately likely
- Slightly likely
- Not at all likely