Arcus healthcare consulting helps clients improve access, experience, and outcomes by harnessing the power of inhouse market research, procedure and physician billing data, and a vast repository of category best practices.
Arcus is a vendor of record to the Ontario Ministry of Health. Value through better ideas with fact based Healthcare, Life Sciences, Biologics, Specialty Drugs consulting services. Our commitment is to help our clients solve culture, operations and growth challenges. We advise life sciences and healthcare organizations on growth, operations and change management.
Key Emerging Trends in Canada’s Health Sector
A summary of the latest research from Arcus on healthcare systems change management and performance improvement. Learn more.
Mappex from Arcus
Connect with others securely on a map. By utilizing the Mappex AI–powered conversational interface, organizations can improve their workflow, customer service and team communication. Applications are diverse and include clinician/patient interactions, sales deployment functions, HR Staff communications, project team work, municipal engineering, and more. Learn more.
Learn more about our services
- Healthcare providers- Hospitals and medical research centers
- Health plans- Commercial and government plans and pharmacy benefit managers
- Life sciences- Pharmaceutical, biotechnology and research
- Healthcare Educator Services
- Sales deployment
- Data services
Healthcare Industry – Trends, Research, Analysis:
Our healthcare scan research includes interviews with over 220 C-level executives, 1500 CMO/CTO/CNO and 2130 frontline staff each year on challenges healthcare organizations face in delivery of superior patient care. We have also helped prescription, OTC, biotech organizations with their most challenging operations, people and growth strategies. Learn more about our services in the areas of data services, healthcare trends and more. Read more.
Outsourced regulatory research
Outsourcing your regulatory research will enable you to access some of the most advanced research compliance tools available in Canada. Our timely update of regulatory changes in our subscription service will enable your organization to plan and manage product launches and marketing in markets. Read more.
Applications to regulatory agencies
Arcus helps organizations design, develop and deploy their market entry in regulated categories such as regulated medical devices, pharmaceuticals and pesticides from pre-consultation to determine feasibility to strategy development. Read more.
Data Analytics
Arcus offers proprietary dashboard information from multiple sources, including claims, EHRs and third-party data, to identify providers on quality and efficiency. No other company can match Arcus’s ability to accurately identify high value physicals and specialists on every diagnosis. Read more.
Consultants and expertise
Biologics: Our Biologics Consulting is a full-service regulatory and product development consulting firm for biologics, pharmaceuticals and medical devices and specialty groups. Our subject-matter expertise is consolidated to provide a comprehensive offering to meet the needs of clients. Read more.
Hospital and Healthcare systems: Our healthcare consultants have years of experience in senior positions at hospitals, government ministries and other healthcare organizations. Their first hand experience is invaluable to clients to help them navigate complex policy, regulatory, procurement and change management challenges. Read More.
Healthcare and Life Sciences Case studies:
- Canada’s largest study of risk management challenges and patient safety in 450 hospitals. We helped the client develop new products and services to meet the needs of healthcare organizations.
- Developed a change management and growth strategy for one of Canada’s leading organizations of Obstetricians and Gynaecologists.
- Marketing strategy increased share of eye care brand by 8% in 2 years.
- Online strategy and marketing tool increased customer loyalty
- Identified new vectors of growth for a brand with an aging customer base
- Challenges with delivery of primary healthcare across provinces in Canada.
Service coverage
The variety, breadth, and depth of the projects where Arcus can be a resource are made unique by each client’s specific needs. By providing a very small sample of projects we’ve completed, we can help you understand how and when to use our services. Visit the links below to find out more about a specific problem or opportunity you would like to address.
Below is a sample of the range of services that Arcus has provided to clients.
- A survey of 2,350 consumers and 1,320 business leaders for feedback on sustainability trends
- Architecting a multi-year change strategy for a Fortune 500 company
- Mentoring a CEO on organizational change
- Excellence transformation of a leading B2B services company
- Creating a new sales deployment model for a healthcare company
- Developing a position evaluation and compensation model for a professional medical association
- Improving services to customer segments by deepening their understanding of customer attitudes
Data and Analysis Products
Data and analysis products
Illness Activity Notification program
Flexible and low cost market reports
Procedure tracking
Market reports
Medical distribution
Market entry
Data Dashboards
- Empower your decision-making with comprehensive, trusted data.
- Gain actionable insights with access to real-time Canadian consumer, business and sector spending and location data.
- Inform economic policy, investments, sales deployment and strategic plans by looking at trends across different industries and regions in Canada.
- Influence your businesses’ future growth plans by understanding consumer behaviour
- Macro: Economic, social, community profiles and trends
- Sector: Sector specific indicators, products, services, users
- Trends: Custom qualitative and quantitative check-in.
Territory Alignment & Sales Force Deployment: Implementing a sales force strategy through optimized field alignment requires better resource utilization and target coverage. The territory field alignment and deployment process needs to be designed to facilitate better change management and field buy-in. Read more.
Medical distribution and market entry assessments: Arcus helps clients who are interested in market entry feasibility and in market assessments. These may include Canadian medical supply distribution consulting and identification of partners. Learn more about medical distribution and market entry services.
Prescription Pharmaceuticals: We advise clients on opportunities in sales force optimization, marketing, patient-physician communication, and pharmaceutical marketing. Because substantial investments in the next blockbuster require strong predictable results, we help clients develop sound business and marketing strategies. We also address issues such as sales force optimization, product launches, DTC advertising, and market research of products.
Insight: A recent study found that high prescribing physicians receive three to five times as many calls from sales reps as they did 10 years ago. Today’s pharmaceutical rep is vying with a massive army of competitors for diminishing physician time. Many sales reps even have to compete with others from their own company.
OTC Medicines: We help clients assess growth opportunities in competitive categories, explore partnerships with consumer product companies, challenges of customer insight mining, and measure the impact on marketing campaigns on sales.
Biotechnology: We help pharmaceutical biotechnology companies identify promising business growth opportunities and assist clients in developing partnership and acquisition strategies.
Medical Products and Diagnostics: The large and diverse challenges in medical products and diagnostics require proven strategies with unique competitive positioning. We work with clients to identify new marketing opportunities based on deep insights from physician, stakeholder and healthcare organization market research.
Click here for our Consulting service offering.
Services
Arcus is a leading leading research and strategy consulting firm that helps businesses, governments, and non-profit organizations solve their most challenging problems related to growth, organization and operations.
Growth and Strategy
What drives a great growth strategy? We have found that the most reliable and persuasive growth strategies are built on the intersections of the company’s capabilities, uniqueness and seamless execution. Businesses have to address a unique set of barriers that often require deeper insight. Arcus offers a fact based approach to align a company’s strengths with customer needs. Find out more about our strategy, marketing and market research services.
Growth and strategy services
- Strategy Planning
- Innovation
- Marketing and Sales
- Marketing Strategy
- Market Research
- Capability Building
- Marketing Effectiveness
- Territory / Sales Deployment
- Pricing
- Customer Loyalty
- Brand Strategy
Human Resources
What drives a great HR strategy? We have found that the most reliable and persuasive HR strategies are built on the intersections of the company’s capabilities, uniqueness and seamless execution. Businesses have to address a unique set of barriers that often require deeper insight. Arcus offers a fact based approach to align an organization’s strengths with customer needs.
Learn more about our Human Resources services:
FOR BOARDS
FOR SENIOR EXECUTIVES AND HR LEADERS
- Employee Effectiveness
- Executive and Board Compensation
- Executive/Staff Performance
- Executive Rewards
- Executive Search
- Job Evaluations
- Leadership Training
- Performance Management
Transformational Change
Dealing with complexity, constant change and resource optimization are priorities for growing for-profit and non-profit organizations. Change requires best practices in organizational effectiveness and flexible leadership. CEO’s need to learn about how to leverage best practices for Transformational Change within their organizations. Benefits include substantial shareholder value, lower costs and streamlined businesses.
Client Success- Transformational Change project
The challenge from the client: Due to a more intensely competitive environment and industry the client is experiencing a mismatch between the way the organisation needs to operate and the culture that exists within to support this way of working. There was therefore a need to look carefully at elements of the culture that should be retained and built upon and those which needed to be influenced and changed over time.
How can we help? Please review our services below. If you don’t find what you are looking for, please contact Arcus. We would be pleased to discuss your project. Often change management requires a combination of numerous services including culture, appreciative inquiry, capacity and strategy planning, etc.
- Capacity Planning
- Change Management
- Culture Change
- Operations
- Organization Design
- Capacity Planning
- Private Equity
- Succession Planning
- Sustainability
- Strategy planning